Legal

Terms of service

Last updated: 2 November 2026

These terms apply when you use taptarno.com, join our waitlist or buy from us. If you buy as a consumer, nothing here affects your statutory rights under UK law or the law of the EU country where you live.

1. Who we are

These terms are an agreement between you and Tarno LTD, a private limited company registered in England and Wales. This website is operated by Tarno LTD ("tarno", "we", "us"), a company registered in England and Wales under company number 17529288. Our registered office is 21 Aylesbury Rd, London SE17 2EQ, United Kingdom. You can contact us at contact@taptarno.com.

2. Waitlist

Joining the waitlist is free. It does not create an order or any obligation to buy. We will email you when orders open, and you can unsubscribe at any time using the link in our emails.

3. Products and prices

We describe our products as accurately as we can. Images are for illustration. Prices are shown in GBP, or in your local currency at checkout, and include VAT where applicable. Delivery costs are shown at checkout before you pay. If we make an obvious pricing error, we will contact you and you may cancel the order.

4. Orders

Your order is an offer to buy. A contract is formed when we email you to confirm dispatch. We may decline an order, for example if stock is unavailable or we cannot deliver to your address. If we do, we will refund you in full.

5. Payment

Payments are processed securely by Shopify Payments and our other payment providers. We do not store your full card details.

6. Delivery

We deliver to the United Kingdom and Europe. See our Shipping policy for times and costs. Risk passes to you when the product is delivered.

7. Your right to cancel

If you are a consumer, you may cancel your order within 14 days of receiving it without giving a reason. See our Refund policy for how to cancel and return.

8. Faulty products

If a product is faulty or not as described, you have legal rights to a repair, replacement or refund. Contact us at contact@taptarno.com.

9. The tarno app

tarno works with a companion app. Use of the app is also subject to the terms and privacy information provided with it, including the Apple App Store terms where applicable. tarno helps you limit app use; it is not a medical device.

10. Intellectual property

All content on this site, including the tarno name, logo, text, images and designs, belongs to Tarno LTD or its licensors. You may not copy or use it without our written permission.

11. Our liability

We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care. We do not exclude liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, or for fraud. We are not liable for business losses.

12. Privacy

We handle your personal data as described in our Privacy policy.

13. Changes

We may update these terms from time to time. The version on this page when you place an order applies to that order.

14. Law and disputes

These terms are governed by the law of England and Wales. You may bring proceedings in the courts of England and Wales, or in the courts of the country where you live.

15. Contact

Tarno LTD, 21 Aylesbury Rd, London SE17 2EQ, United Kingdom. Email: contact@taptarno.com