Legal
Shipping policy
Last updated: 2 November 2026
tarno is coming soon. Join the waitlist and we'll email you when orders open. This policy applies once we start shipping.
Where we ship
We ship to the United Kingdom and to countries across Europe. Available destinations are shown at checkout.
Processing time
Orders are dispatched within 1–2 working days.
Delivery times
- United Kingdom: 2–4 working days
- European Union: 4–8 working days
- Other European countries: 5–10 working days
Delivery costs are shown at checkout before you pay.
Tracking
You'll receive a tracking link by email when your order ships.
Customs and duties
We ship from the United Kingdom. For orders to the EU and other countries outside the UK, import VAT or duties may apply. Where we can, these are shown and collected at checkout; otherwise the carrier may collect them on delivery.
Lost or damaged parcels
If your parcel arrives damaged or hasn't arrived within the estimated time, email contact@taptarno.com and we'll put it right.
Contact
Tarno LTD, 21 Aylesbury Rd, London SE17 2EQ, United Kingdom. Email: contact@taptarno.com